Changed to 1 star, would give zero if possible. Had to give them a try and glad I got out when I did. Was using the platform for almost a year. The overall concept is awesome, the different products and rewards they offer are great. That's where it ends. They are greedy beyond words! The spread (fees charged for buying/selling/transferring) are absolutely HIGHWAY ROBBERY! Check what it is costing you to sell your crypto! Next, they will hold your money for as long as possible, have ridiculous withdrawl limits and hold times. They will make you jump through hoops to get what little money they leave for you.The app is slower than dirt and glitchy, always has been. Too worried about taking your money to make ANY improvements to the apps performance.Customer service is lacking at best. They really don't care, they are making money whether they help you or not. Be prepared to wait for help, if you get it at all.I really wanted to enjoy my crypto journey with them, but luckily I got out before I lost any substantial dollar amount. Way better platforms out there than these guys. Good luck if you decide to give them a try. Just be careful and watch your money closely!